Airlines in a Crisis

Norwegian have tried to have a service level more like easyJet than Wizz, and that has not really worked out for them. Maybe they can never reach the really ULCC levels being based in a high cost country like Norway. But the loyalty from their core customer base is more based on regional belonging than a steadily eroding included service level through adapting the Ryanair way of everything is an additional extra. They should more try for bettering Ryanair by mimicking the early days of Ryanair when they where an ULCC Ultra Low Cost Carrier. There are definitely an alternative way forward for Norwegian with less frills freeing up many costs and more important removing distractions for the staff and management. Anything other than a single menu offering should sample be avoided. All cabin staff should serve the whole cabin that should be of a single type configuration even on long haul. Let other airlines take the premium segment and simplify the product offered. That would also give e

Specially Low Fares airlins without distinctly different seat configurations for where passengers can choose to pay more for a more separate seatig arrangements, should at this time consider to give ereryone an option to increase the amount of potential customers. Some have suggested to call the Couldn't Care Less class (CCLc) the CoVid19 class but that could give the wrong associations and suggest the airline actually accept infected people on board. Something that should of course be avoided with all possible measures. Sanitized class (Sc) would have middle seat free and cleaning would be done between each flight. Cleaning would include wiping down all touch surfaces like armrests, tray tables, seat backs and similar, including anything you are likely to touch when boarding and disembarking. In additional each passenger should be supplied with packed sanitizing napkins if they want to do additional wipe downs themselves. They would also board from the front. and their toilets

Airlines that don't supply masks free in CoVid19 times could let the demand for masks improve their income. Sell them at checkin and when they check at boarding that all passengers where masks they should at the same time offer them for sale. Also on board for they who need a replacment. Charge somthing that can easily be bagged and counted later. The mask itself is the receipt for they who asks. Since Lidl is charging 49 Euro for a pack of 50 masks I would suggest to charge 2 Euro per masks to passengers. Or 20 Nkr. Basically something round at a common coin size that can be easily collected handsfree and don't require change.